Why are my team members always sick?

Dear Ken Keller,

I’ve got a problem every winter. Employees who are sick with a cold, the flu, or a bug of some sort, come to work.
All day long they cough, sneeze and look and speak as if they are ill. Which they are!

While we have work to do, I don’t want sick employees coming to work. These ill employees are getting my other employees sick. What can I do? – Mary Y.

Dear Mary:

What you are experiencing happens every year, ...

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The Thanksgiving Holiday, 2016

In just a few days, it will Thanksgiving Day and then the holiday shopping frenzy will be upon us.

Some businesses are slowing down, wrapping things up and preparing for the next calendar year.

Many companies remain busy, including those in retail, restaurants, airlines, shipping companies and grocery outlets, working to ring-up every possible sale, collect every dollar and end the year on a high note.

Whatever your thinking is about the last few weeks of the year, take a step back this ...

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How do I Identify poor engagement?

Dear Ken Keller,

Your column last week got me thinking about employee engagement and whether I have it in my company. What are some of the signs someone on the payroll is disengaged?

Maybe I am naïve or perhaps I am blind to this, I do not know. But I could use some guidance. Thanks! — Frank R.

Dear Frank:

Great question, let me share ten signs of disengagement. Some or all may be visible (or audible) in your company today.

  1. Complaining. Listen for patterns ...
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How do I increase employee engagement?

Dear Ken Keller,

This has to be a common issue among owners that read your column: What do I need to do so that my employees are more engaged in their jobs?

I think we pay pretty well and this is a nice, clean, safe place to work. But I have noticed that these things are just expected by the employees. In the end, it seems to me that my people just really care about their paychecks and not much else. Am ...

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