Thinking Ahead to 2016

Dear Ken Keller,

I am wondering if I should be spending my time differently as the owner of the company.

Each day I put in long hours and I use a “to do” list so I get stuff done, but I am wondering if it is the right stuff.

2015 has been a pretty good year and I think the team I have will make 2016 better.

What can I do to insure that we continue on this positive track?

—Bob W.

Dear Bob:

It would appear ...

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How do I pull off a “Lunch and Learn?”

Dear Ken Keller,

One area that I know would help my employees and the company would be more training.

I can’t afford to send people offsite because we need everyone here to take care of customers and fulfill orders. The workshops I receive mailings about are out of my price range. Plus I’d like to do something with lasting impact and that will cover varied topics and require multiple sessions.

Do you have any suggestions how I can provide the training onsite and ...

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Avoid exit interviews by using a stay interview

Dear Ken Keller,

I recently went to lunch with some fellow business owners and they shared with me that they have two kinds of employees.

The first are the employees who are part of the past and the present, but are not part of the future of their companies. This does not mean they are bad people in any way but they have maxed out their contribution level.

The second group consists of employees to keep because they are helping move the company ...

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Is it “Viva Las Vegas” for the next meeting?

Dear Ken Keller,

Around this time of the year we have a company retreat. We review how the year has gone, work to set goals for next year and try to do some fun stuff as a team.

During the recession we stayed local but it has been a good year and my people have worked hard, so I want to reward their loyalty and results by going out of town. When I brought this topic up at the last management meeting, ...

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