Archive for September, 2015

Dear Ken Keller,

My company is growing again and one of the biggest challenges we face is to find more good employees. I am frustrated at the lack of qualified people responding to our ads and even those we interview are not the ones we are looking for.

Barry S.

Dear Barry:

As you grow, getting to the next stage spins off new issues to deal with. None, however, is more important than the challenge of finding and keeping great people.

There is now, and ...

Dear Ken Keller,
Since I promoted someone into a management role, they have gone from being early to work and staying late to always arriving later than my other employees and leaving when the hourly workers go home. When I asked him about it he said that as a manager, he no longer had to punch a clock and could arrive late and leave when he wanted to.

Ron T.

Dear Ron:

I think you need to speak to an employment attorney about ...

Dear Ken Keller,

I have a manager that is getting on my nerves. She is what I call “a big talker” but it’s nothing but hot air. It’s frustrating for me, her peers and the other employees.

When I call her out on missed deadlines or poor results, she is quick to point the finger and blame others. I need tools to deal with this.

Mitch L.

Dear Mitch:

Having an ATANAM (All Talk and No Action Manager) is common.

Change places for a moment and ...

Dear Ken Keller,

My wife is pressuring me to turn over the reigns (and the company checkbook) to my son. She wants me to take more time off, to travel with her, and to start slowing down.

I am in my late 60’s and in pretty good health. I’m not interested in working less, don’t want to travel to places I do not care about and have no intention of retiring.

The business has grown through the years and is profitable but once ...