I owe you big time!

Don’t you think it would be best for your company if all those that work there knew exactly what is expected of them?

This is not a rhetorical question. It is something that deserves time to digest and to answer truthfully.

Jack Welch, former head of GE, has written a weekly column that sometimes uses the “Dear Abby” format. One query asked about loyalty of employees and the role it plays in an organization.

At the heart of Welch’s reply was this: “… ...

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Avoiding Ten Management Traps

Who is a manager? Those individuals held responsible and accountable for the proper supervision and leadership of employees. Managers should concern themselves with the key functional areas of planning, organizing, controlling, coordinating and leading.

What should managers be doing? They need to actually manage, not to do the work of those they supervise. This requires being aware and avoiding the ten management traps.

The first trap is being the “best technician” and not being “the best manager possible.” This requires learning and ...

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The Thrill of Victory

Last week I introduced John Naber’s Gold Medal Process. John won four gold medals and one silver medal as a swimmer in the 1976 Olympics. The first four steps of his process are The Dream, Faith and Attitude, a Concrete Goal, and Strategy and Plan.

Who can forget the voice of Jim McKay, host of ABC’s host of Wide World of Sports as he said, “Spanning the globe to bring you the constant variety of sport! The thrill of victory, and ...

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Earning gold medals

I’ve had the pleasure of being in the audience twice to learn of the process that John Naber, swimmer, followed to win four gold medals and one silver medal in the 1976 Olympics.

As I listened I realized that what John did was similar to the process most successful entrepreneurs use to grow a business.

There are eight steps in The Gold Medal Process; I’ll address the first four now.

The first step is The Dream. This is where emotions take over and ...

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