Leadership is the primary responsibility of those who own businesses. It starts by leading from the front, not hiding in an office where you cannot be seen or heard.
Those in the company see and hear the attitude of the owner every day. It follows that owners should not wear their heart on their sleeve.
No employee I’ve ever met wanted to deal with or follow an angry, frustrated, unhappy owner. When faced with this challenge, many employees run, and some hide; ...Continue Reading →