You’re The Leader, Like It Or Not

Leadership is the primary responsibility of those who own businesses. It starts by leading from the front, not hiding in an office where you cannot be seen or heard.

Those in the company see and hear the attitude of the owner every day. It follows that owners should not wear their heart on their sleeve.

No employee I’ve ever met wanted to deal with or follow an angry, frustrated, unhappy owner. When faced with this challenge, many employees run, and some hide; ...

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Advice Given, Heard And Promptly Ignored

Being a trusted advisor is a place of honor. When you reach a certain stage in life, after having paid your dues, you are compensated not for what you do but for what you know.

As one business owner said to me, “I don’t need to know the ‘how to,’ I need to know ‘what to do’. And that is where you come in.”

One of the hardest things to ...

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The Conversation You Need To Have

Throughout the years at the Advisory Board meetings I facilitate, I’ve heard a fair amount of laughter and grumbling from the business people who participate.

Often, those who attend come to learn new things to become better leaders and some attend to get validation for what they are already doing.

In every session, all kinds of topics are on the table to be discussed. Sales, marketing, human resources, benefits, taxes, partnerships, vendor relationships, social media, growth strategies, recruiting, compensation, expansion, facilities, regulatory ...

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PROFITABILITY MATTERS, BUT NOT FOR EVERYONE

The bottom line, the profitability of a company, should matter to every employee but many owners tend to keep this information private. Owners then complain when profits are thin.

When managers and employees are kept in the dark about company finances all the potential help that they could provide to reduce costs, eliminate waste and become more productive is lost.

This serves to reinforce the belief that employees on the payroll are simply expenses waiting to ...

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ARE YOU HAVING FUN?

I have always liked watching team sports. You do not even have to be watching a game to know how things are going. You simply have to listen. You can hear who is winning.

In the summer of 1992, I heard Bill Clinton give his acceptance speech at the Democratic National Convention. My gut feeling, based only on what I heard, was that he was going to be elected President that November.

At the conclusion of his speech, for the first time ...

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