Permission is Granted to Argue with the Owner

Peggy Noonan wrote a column in the Wall Street Journal on April 20 about her attendance at Margaret Thatcher’s London funeral service. She commented that Mrs. Thatcher was often frustrated with her staff. Thatcher once said to her aides, “I don’t need to be told what, I need to be told how.”

Best selling business authors have written about having “the right people on the bus.” These same authors also emphasize the need to get the “wrong people off the bus.”

Books ...

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How One Company Turned It Around

This week I’d like to introduce a company in a far different place compared to just one year ago.

The organization has gone from depression and despair to celebrating successes. At the end of the first quarter of 2013, the owner said his company had “…Increased sales, reduced costs and improved our overall financial position in terms of positive cash flow and profitability, as well as reduced debt.”

But the change wasn’t just financial. His company is now focused on taking care ...

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Sharing What I Learned On the Golf Course

This is past weekend the Masters Tournament, the most prestigious golf event in America took place. It ended in a sudden death playoff. The winner at Augusta National was awarded the famous green jacket.

I’m just a hacker. My golfing history could be summed up as a continuing learning experience some which I want to share with you.

One beautiful morning I played at Tilden Park Golf Course in Berkeley. I spent the round with the newly transplanted corporate attorney. He was ...

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The Essential Vitamins a Leader Must Dispense

Looking back on those individuals who were my bosses, a clear distinction comes to mind.

There were those that encouraged me, educated me, energized me, and engaged me, or put another way, gave me the essential “E” vitamins I needed to become a success.

In comparison there were some who did none of these things, leaving me to find another way to be successful.

I heard a story sometime back about a man who was on his deathbed, being interviewed. The dying man ...

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What I learned from a lack of feedback

In 1970 I started my first official job. I worked nine hours a week at a small grocery store. For the next two years I grossed $11.25 a week.

Only once did I receive any feedback on my performance. The manager told me that I was working too slowly. He said that his son did the tasks faster.

I wasn’t quite sure how to take this. His son soon told me that his dad wasn’t paying him, so he finished the job ...

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