Three Roadblocks to Business Growth and Success

A few weeks ago, I wrote about Ted the employee and his “entitlement” attitude at work.
I pointed out that his owner was enabling Ted and all the other employees at the company
because the owner failed to share information that would improve the condition of the

One of the roadblocks for an underperforming company is that it lacks a scoreboard for the
whole team. Without this visual information, updated regularly, everyone except the owner
is in the dark.

The scoreboard ...

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More than creating value, how about capturing it?

I had the pleasure of spending three days recently in a UCLA Executive Education course.
One of the first concepts covered was the role of leadership. What I was taught was that
leaders in the organization not only have the obligation to create value, but to capture it.

Owners are usually pretty solid when it comes to creating new value for clients doing
business with someone else; that is how they launch the business. And, most of the time,
this is ...

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Seven Levels of Personal Leadership; How Do You Measure Up?

In Jim Collin’s bestselling book From Good to Great he writes of five levels of leadership; I
believe that there seven levels of leadership, and I have described each below.

As you read through each description, evaluate not only where you see yourself, but also
where you see those that work with you, and for you.

The Bad
Meet the internal terrorist! These individuals are negative leaders, starting rumors,
disrupting things, pushing limits, and creating havoc in the organization. They stir things
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Entitlement and Enabling: who is at fault, the employee or the owner?

I met with Ted to discuss his career options. Ted has been employed by his company for a
number of years. Ted is in his mid forties. His story is heard often these days.

As he laid out his issues, I heard The Entitlement Blues playing in the background. It’s a song
we have all played and maybe sang at one point or another.

To help Ted discover the underlying issues, I asked questions, helping to frame things,
learning that he had ...

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Taking your service to a new & better place

I recently reread the book Moneyball so I could gain better insight into the background
story, the thinking and the performance of the characters in the movie of the same name.

It occurred to me as an “ah-hah!” the concept what good teachers have always known: the
goal is to have the student gain sufficient confidence in their own abilities do their work
proficiently on their own.

This concept works when learning to read, learning states and capitals or memorizing ...

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